Council Data Interoperability breaks down proprietary vendor silos across social care, housing, and revenues. We architect modern integration layers (IPaaS), Master Data Management (MDM), and Caldicott-compliant citizen records aligned with GDS Local standards.
In most UK local authorities, a resident may be known to Adult Social Care, owe Council Tax in Revenues, be on the Housing waiting list, and have children in local schools—yet none of these systems talk to one another. Frontline caseworkers waste thousands of hours manually re-keying data, while vulnerable citizens slip through institutional blind spots.
Civic Shift architects modern, secure integration platforms (IPaaS) on Microsoft Azure and open APIs. We implement Master Data Management (MDM) solutions that safely match citizen identities, eliminate duplicate records, and give caseworkers a holistic 360-degree Single View of the Resident while strictly adhering to Caldicott Guardian and GDPR principles.
Rapid baseline audit of council data assets, siloed databases, duplicate resident records, and Caldicott compliance.
Architecture pattern design for event-driven APIs, IPaaS integration layers, and canonical resident data schemas.
Council-wide Master Data Management build delivering a true 360-degree Single View of the Resident across statutory directorates.
End-to-end practice accountability for resolving proprietary data locking, breaking supplier cartels, and governing live council data operations.