ERP & Line-of-Business Procurement Advisory provides independent, vendor-agnostic advisory for high-stakes council procurements. We define requirements, author Crown Commercial Service framework specifications, and govern vendor migrations across Core ERP, Social Care, Revenues & Benefits, and Housing/Planning.
Local authorities frequently find themselves held hostage by legacy software vendors charging exorbitant annual maintenance fees for obsolete software. When procurement cycles arrive, councils are often outmatched by aggressive supplier sales tactics, resulting in vague contracts, scope creep, and multi-year implementation delays.
Civic Shift represents the council's interest exclusively. We act as your independent commercial and architectural client-side advisor—authoring rigorous Statements of Requirements (SoR) on Crown Commercial Service (CCS) G-Cloud 14 and Digital Outcomes & Specialists (DOS) frameworks, running competitive tender evaluations, and enforcing milestone-driven contracts that hold software vendors accountable.
In-depth review of existing legacy software contracts, expiry dates, break clauses, and market alternatives.
Authoring comprehensive, outcome-based Statement of Requirements (SoR) and technical architecture standards for CCS framework tender.
End-to-end procurement management, vendor tender moderation, commercial negotiations, and contract drafting with S151 Officer alignment.
Complete practice accountability for delivering the entire replacement lifecycle from market tender through migration, cutover, and final vendor decommissioning.